AI and Access to Justice
- catherinehastings7
- Jun 1
- 1 min read
Can AI close the 'access to justice gap' for people who cannot afford a lawyer?
New Research:
Artificial Intelligence and Access to Justice at the ‘Shop Front’: The Potential and Limitations of Meeting Legal Need Through Technology.
Catherine Hastings (WSU),
Art Cotterell (UNSW)
Farzana Bruce (Canberra Community Law)
This research examines the potential and limitations of using AI to increase access to justice at the ‘shop front’ services of Community Legal Centres (CLCs). To develop its conclusions, the research asks what we know about the nature of legal need and how CLCs deliver services to meet clients’ needs. The questions raised – about capability, help-seeking, and the risks of entrenching access barriers through technology – are relevant to the whole legal assistance sector, as well as policymakers and practitioners interested in social justice in the broader not-for-profit sector.
